Terms of Service
Please read these Terms of Service ("Terms") carefully before using the Fitnora mobile application or website (the "Service") operated by Fitnora ("we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 13 years old (or 16 in the EEA) to use the Service. By using the Service, you represent that you meet this age requirement. If you are under 18, you confirm you have obtained parental or guardian consent.
2. Account Registration
To access certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration.
- Maintain the security of your password and accept responsibility for all activity under your account.
- Notify us immediately at support@fitnora.app of any unauthorised use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
3. Subscriptions & Payments
3.1 Free Tier
Fitnora offers a free tier with limited features. No payment information is required to use the free tier.
3.2 Pro Subscription
Fitnora Pro is a paid subscription that unlocks additional features. Subscriptions are billed on a recurring basis (monthly or annually) through the Apple App Store or Google Play. By subscribing, you authorise the respective platform to charge your payment method on a recurring basis.
3.3 Free Trials
Where offered, free trials automatically convert to a paid subscription at the end of the trial period unless cancelled beforehand.
3.4 Cancellation & Refunds
You may cancel your subscription at any time through your App Store or Google Play account settings. Cancellation takes effect at the end of the current billing period — you will retain Pro access until then. Refunds are subject to Apple's or Google's refund policies.
3.5 Price Changes
We may change subscription prices with at least 30 days' notice. Continued subscription after the effective date constitutes acceptance of the new price.
4. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable regulations.
- Copy, modify, distribute, sell, or lease any part of the Service or its content.
- Reverse engineer, decompile, or attempt to extract the source code of the Service.
- Use automated means (bots, scrapers) to access the Service.
- Transmit malicious code, viruses, or disruptive data.
- Impersonate any person or entity or misrepresent your affiliation.
- Attempt to gain unauthorised access to any part of the Service or its infrastructure.
5. Health Disclaimer
Fitnora provides general fitness information and workout guidance for educational and informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment.
- Consult a qualified healthcare provider before starting any new exercise programme, especially if you have a medical condition, injury, or health concern.
- Stop exercising immediately if you experience pain, dizziness, shortness of breath, or discomfort, and seek medical attention.
- You exercise at your own risk. Fitnora is not liable for any injury, illness, or adverse outcome resulting from use of the Service.
6. Intellectual Property
All content, trademarks, logos, graphics, and software in the Service are owned by Fitnora or its licensors and protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to use the Service for your personal, non-commercial purposes only.
You retain ownership of content you submit (e.g. workout logs). By submitting content, you grant us a non-exclusive, worldwide, royalty-free licence to use, store, and display it solely to operate and improve the Service.
7. Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
8. Third-Party Services
The Service integrates with third-party platforms including Apple HealthKit, Google Fit, RevenueCat, and Supabase. Your use of those services is governed by their respective terms and policies. We are not responsible for any third-party service's actions or content.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, FITNORA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR PERSONAL INJURY — ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS PRIOR TO THE CLAIM OR (B) USD $50.
11. Indemnification
You agree to indemnify, defend, and hold harmless Fitnora and its affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.
12. Termination
We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately. Provisions that by nature should survive termination (including ownership, disclaimers, and limitations of liability) shall survive.
13. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with applicable law. Any dispute arising from these Terms or the Service will first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration, except that either party may seek injunctive relief in court for intellectual property violations.
14. Changes to These Terms
We may update these Terms from time to time. We will provide at least 14 days' notice of material changes via in-app notification or email. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.
15. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Fitnora regarding the Service and supersede all prior agreements.
17. Contact Us
If you have questions about these Terms, please contact us:
- Email: legal@fitnora.app
- Support: support@fitnora.app